The Universidad Nacional de Colombia seeks to develop higher education to its highest levels; to promote access and stimulate teaching, research, science, artistic creation and outreach. To achieve its goal, it developed a digital transformation that would allow it to deepen and broaden its impact, as well as improve the experience of its community in the relationship with administrative processes. The process of requesting payments from the National University of Colombia was done physically and manually, which could delay the entity' s payments by more than 5 days. The impact of the process was reflected in the entity's treasurers, as well as in external contractors.
